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Complaint & Refund Request

Writes a firm, factual complaint to a shop or company: what you bought, what went wrong, and exactly what you want. No anger, no empty threats.

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Required fields are marked with *.

Order number, purchase date, amount. Leave empty if unknown.

Describe the problem in your own words, including any contact so far.

Pick one or type another language.

Fill in to copy: Company or shop, What went wrong

154 words · ~228 tokens

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Live preview — unfilled placeholders show as {{tokens}}.

Write a complaint to {{company}}1.

Order details: 
What went wrong: {{what_happened}}3
What I want: Full refund4
Language: English5

Structure:
1. A clear subject line that names the problem and the order (if known).
2. What I bought and when, in one or two sentences.
3. What went wrong, as plain facts in chronological order.
4. What I want, stated as a specific request, plus a reasonable deadline (14 days unless the situation suggests otherwise).
5. A short, polite closing.

Rules:
- Firm and factual. No sarcasm, no exaggeration, no threats.
- Do not invent facts, dates or amounts. If something important is missing, insert a placeholder like [order number].
- Do not cite specific laws or paragraphs. You may say in general terms that I expect the company to honour its warranty or consumer obligations.
- Keep it under 200 words.

Output only the finished message, ready to send by email or contact form.

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